Shipping policy
Order Processing
Orders are typically processed within 1–3 business days after payment has been received and verified. Orders are not processed or shipped on weekends or holidays.
Please note that processing times may be extended during periods of high order volume.
Shipping Times
Estimated shipping times are:
- United States: 3–7 business days after processing
- International shipping (if offered): Delivery times may vary depending on the destination country and customs processing.
Shipping times are estimates and are not guaranteed.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing tracking information. Please allow up to 24–48 hours for tracking updates to appear.
Shipping Delays
We are not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other circumstances outside of our control. We appreciate your patience and understanding if unexpected delays occur.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping information, please contact us immediately on Instagram @shopraqks
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages. If you experience an issue with delivery, please contact the shipping carrier directly or reach out to us for assistance.
Questions
If you have any questions regarding your order or shipping, please contact us on Instagram @shopraqks